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Shipping Policy
Shipping Charges:
- Domestic Shipping: We offer flat-rate shipping within the United States. The exact cost will depend on the size and weight of your order.
- International Shipping: We ship internationally to most countries. Shipping costs for international orders will vary based on the destination and the weight of the package. Please contact us for a shipping quote.
Shipping Methods:
- We typically ship orders via [List of shipping carriers, e.g., UPS, FedEx, USPS].
- Shipping times may vary depending on your location and the carrier’s delivery schedules.
Order Processing:
- We strive to process and ship orders within [Number] business days of receipt.
- Please note that during peak seasons or holidays, processing times may be slightly longer.
Tracking:
- Once your order has been shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
Damaged or Lost Items:
- If your order arrives damaged, please notify us within [Number] days of receipt.
- We will arrange for a replacement or refund, as applicable.
- If your order is lost in transit, we will investigate the matter and reship the items at our expense, or provide a full refund.
Additional Notes:
- We reserve the right to modify our shipping policy at any time.
- For any questions or concerns regarding your order, please contact our customer service team.